{"id":479,"date":"2023-05-23T16:48:21","date_gmt":"2023-05-23T16:48:21","guid":{"rendered":"http:\/\/swiftbusinesssolutions.com\/blog\/?p=479"},"modified":"2023-08-10T19:27:07","modified_gmt":"2023-08-10T19:27:07","slug":"team-environment-enter-as-a-stranger-leave-as-a-friend","status":"publish","type":"post","link":"https:\/\/www.swiftbusinesssolutions.com\/blog\/team-environment-enter-as-a-stranger-leave-as-a-friend\/","title":{"rendered":"Team Environment | Enter as a Stranger &#8211; Leave as a Friend"},"content":{"rendered":"<p>\u201cEnter as a stranger, leave as a friend\u201d ~ I love this quote!<\/p>\n<p>This tells you right up front, you are more than a customer. We are looking for a relationship, a team relationship.<\/p>\n<p>It is the little things that count. Recently, I was out to dinner with a couple of buddies catching up at a small restaurant with outside dining. During the course of dinner five different people came to our table to check in on us to make sure everything was good. This was a deliberate customer service technique, while developing a \u201cteam\u201d working environment who all had a desire to serve. Will we be going back? You bet! Did we leave favorable comments on social media? YES! It was a great experience! Isn\u2019t that someplace you would like to go?<\/p>\n<h6><strong>So, let\u2019s stop for a minute and ask a couple of questions.<\/strong><\/h6>\n<ul>\n<li>Is there a \u201cTeam\u201d environment in your work place?<\/li>\n<li>Do you have service after the sale? Do you have service during the sale?<\/li>\n<li>What are you doing to make sure you and your employees are delivering a level of service that BLOWS people away? Makes them want to talk about you and share the experience?<\/li>\n<\/ul>\n<p>Businesses have a habit of spending a great deal of money to find new customers only to have little or no effort on retaining them or expanding their relationship beyond their first needs.<\/p>\n<p>In one of my first sales leadership positions, I found myself in the middle of the Mojave Desert with a 35-year mining business. So how do you sell more rocks to a marketplace that already considers you one of the industry leaders?<\/p>\n<h6><b>Service, Education and a Relationship<\/b><\/h6>\n<p>After learning how to drill rock, crush rock, truck rock and I could learn about rock and the seventeen (17) different natural colors of rock we mined, I set out to meet our clients who covered the entire west coast.<\/p>\n<p>Over the course of six months our team was able to increase sales by over 30%, which was achieved by sharing and educating with our clients, face-to-face.\u00a0 We discovered that our clients were aware of only a fraction of our products.<\/p>\n<p>We live in an amazing time, with technology that has both helped us do business better and some could make an argument that has hurt the way we do business.<\/p>\n<p>Take a moment to down shift and ask yourself &#8211; Would you like to be treated as a stranger or a friend? Odds are you would prefer the relationship.<\/p>\n<p>Take steps to make change, it will make a difference.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Take a moment to down shift and ask yourself\u2026Would you like to be treated as a stranger or a friend?  Odds are you would prefer the relationship.<\/p>\n","protected":false},"author":6,"featured_media":977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,3,22],"tags":[34,47,37,87,54],"class_list":["post-479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-media","category-search-engine-optimization","category-website-content","tag-greenville-web-developer","tag-spartanburg-web-developer","tag-swift-business-solutions","tag-team-environment","tag-web-designer","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Team Environment | Enter as a Stranger - Leave as a Friend | Swift Business Solutions<\/title>\n<meta name=\"description\" content=\"Team environment - You are more than a customer. We are looking for a relationship, a team relationship with our customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.swiftbusinesssolutions.com\/blog\/team-environment-enter-as-a-stranger-leave-as-a-friend\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Team Environment | Enter as a Stranger - Leave as a Friend | Swift Business Solutions\" \/>\n<meta property=\"og:description\" content=\"Team environment - You are more than a customer. We are looking for a relationship, a team relationship with our customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.swiftbusinesssolutions.com\/blog\/team-environment-enter-as-a-stranger-leave-as-a-friend\/\" \/>\n<meta property=\"og:site_name\" content=\"Swift Business Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/swiftsolutions\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-23T16:48:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-10T19:27:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.swiftbusinesssolutions.com\/blog\/wp-content\/uploads\/2013\/03\/Team-Environment-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Greg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@swift4web\" \/>\n<meta name=\"twitter:site\" content=\"@swift4web\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Greg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/\"},\"author\":{\"name\":\"Greg\",\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/#\\\/schema\\\/person\\\/4e69d95d2f853dfad1d7a1c0ade3ad64\"},\"headline\":\"Team Environment | Enter as a Stranger &#8211; Leave as a Friend\",\"datePublished\":\"2023-05-23T16:48:21+00:00\",\"dateModified\":\"2023-08-10T19:27:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/\"},\"wordCount\":440,\"publisher\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/03\\\/Team-Environment.png\",\"keywords\":[\"Greenville Web Developer\",\"Spartanburg Web Developer\",\"Swift Business Solutions\",\"Team Environment\",\"web designer\"],\"articleSection\":[\"Social Media\",\"Web Marketing\",\"Website Content\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/\",\"url\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/\",\"name\":\"Team Environment | Enter as a Stranger - Leave as a Friend | Swift Business Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/team-environment-enter-as-a-stranger-leave-as-a-friend\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.swiftbusinesssolutions.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/03\\\/Team-Environment.png\",\"datePublished\":\"2023-05-23T16:48:21+00:00\",\"dateModified\":\"2023-08-10T19:27:07+00:00\",\"description\":\"Team environment - You are more than a customer. 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